Interview with Jean-Luc Coisnon, Practice Manager BI at VISEO
For an integrator, adding new solutions in his product portfolio is a real strategic choice. At VISEO, as a specialist in Business Intelligence, our partnership policy is based on historical agreements with SAP, Microsoft etc. There are few partnerships with smaller publishers. Nevertheless, in 2012, we made the choice to bring Gathering Tools (GT) into the portfolio of our product range.
Back to the interests of GT technology for us VISEO, but also more widely, for integrators.
A simple and an effective solution
One of the first criteria that pushed us to consolidate this partnership, is that Gathering Tools is a technology that works: it removes all data sharing and consolidation defects in Excel.
Its simple way of use, for the end customer, and its performance is incomparable to others. As proof, the first time we introduced GT into one of our clients’ projects, it was simply astonishing. The client quickly managed to adapt to the tool both in terms of organization and democratization of the solution to other projects/services of the company.
Undeniable customer benefits
Gathering Tools offers business the opportunity to keep their environment and work habits on Excel. This is a real strength because, from experience, Excel remains THE privileged, flexible and democratized support for businesses. It is the first tool of Business Intelligence! The DSI is, in turn, often opposed to the maintenance of these volatile files and tries to impose the use of other solutions (type BPM, ERP …). But these approaches are almost always failures and Shadow IT remains in place. With Gathering Tools, the DSI is assured of having a secure and efficient solution.
Beyond the technical aspects of collecting and consolidating Excel data, the implementation of Gathering Tools also allows our clients to question their information sharing and circulation modalities. Very quickly, they come to the conclusion that it is necessary to go far beyond collecting information and challenge their processes. Very often, the size of the project changes: beyond the initial project, the needs of other services can arise. The CIO then has a simple and effective answer, “ready to use”. GT is, therefore, a guarantee of continuous improvement for all of our clients’ services.
Business opportunities
Today, GT is the only tool on the market to offer functional coverage. At VISEO, we consider it as a complementary tool to those we offer to our customers. Gathering Tools thus intervenes in a transversal way across our entire product range.
In my opinion, this is a real treasure, even a differentiating factor that allows us to provide our customers with superior service quality and develop new business opportunities.
A partner of choice
At VISEO, we rigorously choose our partners. Technological quality is indeed essential but not only. What we like about Gathering Tools is the reactivity of the teams and the quality of their support from the training of our GT referrals internally, or even on some of our client projects. The financial health of the company is also a very reassuring factor for us. We know that we will be able to count on the power of their tool for many years to come. Especially with such ambitions displayed, the adventure with Gathering Tools is not ready to stop…
