Add a user

3 solutions :

• Launch GTAdmin on the server, in the “Base GT” tab, click on the “Users” button then Add or remove users.
• Launch GTAnswer by logging in with a user having the Administrator privilege.  The “Manage Users” button allows you to modify/add/remove users and assign them rights on templates.
•  If the user to be added should only have respondent rights, it is possible to use the account creation action.  This action allows you to automatically create user accounts based on data from a table or a view of the customer database.

 Changing user rights

•  Launch GTAnswer by logging in with a user having the Administrator privilege.  The “Manage Users” button allows you to modify/add/remove users and assign them rights on templates by associating to each user and each template one or more groups of rights.

 Changing a user’s password

Since GTServer does not store passwords but only a hash of them, it is not possible to retrieve a user’s forgotten password, it is necessary to log in with GTAnswer as a GT administrator (or access GTAdmin on the server) to reset a password.

If the instance has been configured to “Enable Forgotten Password Recovery” (GTAdmin “Security” tab), the user himself can request via GTAnswer that GTServer reset his password (“Forgotten Password” command in the settings button on the login screen).  To do this, the GT user must have an e-mail address associated with his account (a GT administrator defines the e-mail address for a GT user).  When resetting, he will be asked to specify his login and the email address associated with his login (which will be checked by GTServer to ensure that the reset can take place).

It is possible to impose constraints on passwords by activating the corresponding option in the “Security” tab of the instance in GTAdmin.

Modifying the configuration of an instance

• Logging in using the GTServer service account
• Stop the service of the instance for which a change is to be made
• Modify the configuration of the instance.  If the modification concerns connections to the databases, to the mail server (sending or receiving), use the corresponding “Test” buttons.  If the modification concerns the publication url, test the publication url in a browser.
• Once all the test operations have been performed, save the configuration via the File menu.  As long as the configuration is not saved, you can reload the currently saved configuration by using the ‘Reload Configuration of Instance xxx’ command from the GTAdmin File menu.

Modifying the GTServer license key and assigning instances

The GTServer license key can be modified via GTAdmin.

If you have several instances running on the same server, note the assignments of the instances declared in GTAdmin to the instance numbers in the key.

Once the license key is installed, you must assign the instances declared in GTAdmin to the instance numbers of the key.

The procedure is described in “Installation of a licence key” article.

A modification of the number of authorized users (developers, managers, validators) for an instance requires a modification of the license key.

Deleting an Instance

• Stop the service of the instance
• The service of the instance should be uninstalled (select the instance and choose Uninstall Service via right click)
• The GT Database can be deleted
• The email account of the instance can be deleted if it is not used for other purposes.
• The customer master can be deleted if it is not used for other purposes.
• Select the instance, then delete the instance using the “Delete Instance xxx” command from the File menu.
• The directory of the instance can be deleted, as well as all directories specified in the instance if they are not used for other purposes.

Adding an Instance

Follow “Setting up an Instance” article by checking the prerequisites beforehand.